Understanding Ubico Credits

In this article, you'll learn about the Ubico Credit System

Credits are Ubico's internal currency for data-related actions. They are only used when sourcing, enriching, cleaning, or validating data — not for sending emails or running campaigns.

What uses credits
  • Sourcing new contacts
  • Enriching contacts with UbiGent
  • Cleaning data
  • Validating email addresses
  • Identifying website visitors
What does not use credits
  • Running campaigns
  • Sending emails
  • Uploading your own contact lists
Credit costs per action
How to check your usage

Go to Settings → Billing → Credit Usage. Only admins can access this page.

Plans and rollover policy
  • Monthly plan — credits are allocated each month. Unused credits do not roll over.
  • Annual plan — all credits are provided upfront and can be used at any point during the year.
Buying more credits

Credit add-ons can be purchased at any time and do not reset your billing cycle.

  • 200 credits — $100/mo ($0.50 per credit)
  • 1,000 credits — $250/mo ($0.25 per credit)
  • 2,000 credits — $400/mo ($0.20 per credit)
  • 5,000+ credits — custom pricing