How to Sync and Edit Email Response Category Folders

This guide will show you how to categorize your email inbox folders with your Ubico campaign responses

Ubico can sync categorized email response folders directly to your connected email account, so replies are automatically sorted into folders like Interested, Not Reached, or Other Conversations.

Steps
  1. Go to Settings from the main menu.
  2. Click Campaign Emails and select the email address you want to configure.
  1. Scroll to Folder Sync Categories at the bottom of the email settings page. You will see three categories: Interested, Not Reached or Opted Out, and Other Conversations.
  1. For each category, either associate an existing folder from your email account or create a new folder (for example, "UBICO: Interested responses").

Once synced, replies are automatically sorted into the right folder as they come in.