Common questions about Ubico's Alternate Domain add-on, which sets up and warms up a separate sending domain on your behalf.
How long does it take for the emails to be ready?
About 3 weeks. During warm-up, Ubico handles DNS configuration, IP setup, ISP alignment, and automation to prepare the domain for sending.
Can I transfer ownership of the domain?
Yes. Once the warm-up phase is complete and any outstanding invoices are paid, Ubico can transfer the domain and mailbox setup to your domain registrar or email provider. Some settings may need to be reconfigured after transfer.
Why does warm-up take so long?
Inbox providers like Gmail and Outlook build trust in a sender gradually. Sending too much too soon gets flagged as spam. Ubico follows a structured sending schedule that mimics organic behavior to build a solid sender reputation over time.
Why can't I just set this up myself?
You can, but incorrect setup can permanently damage your sender reputation. Ubico manages DNS configuration, ISP compliance, automation, and monitoring based on established best practices.
Does the sender reputation stay consistent?
Yes, as long as you follow good sending practices going forward — avoiding spammy content, keeping bounce rates low, and not sending sudden volume spikes. Ubico provides guidance to help maintain deliverability over time.
