How to reset your password?

FAQs

Siddharth Pattnaik avatar
Written by Siddharth Pattnaik
Updated over a week ago

If you have forgotten or lost your password, please visit the Forgot your Password link.

*The forgot your password link can also be found at https://insights.ubico.io/ or when you have a failed log-in attempt.

If you have forgotten your password, then click on forgot your password? that should redirect you to the page below. 

Step 1   

To reset your password click on the Reset button.

Step 2

On clicking the reset button, a dialog box will appear with a message that an email with the reset URL has been sent to the registered email.

Step 3

You will receive an email with the reset URL that expires in 24 hours. Click on the Reset Password link.

Step 4

On clicking the reset password link, you will be directed to a page where you can enter your new password and confirm it.

Now you can close this browser and reopen https://insights.ubico.io/ in a new one. Log into your account using your new password.

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